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Mind the GAP…

Posted on - Friday, March 23, 2012

Ombudsman claims insurers leave van drivers exposed by undervaluing write-offs. But what can you do about it?


Let me paint a picture; you’ve had your new van for about a year only to step outside your front door one morning to find it’s gone – stolen. Even worse, you’re in an accident and it’s a complete write off.

What a nightmare. On the upside though you’ve got fully comprehensive insurance so that’ll cover any costs you’ll incur and allow you to either settle your current lease agreement and get a new van or buy a new comparable van outright. Well that’s the idea anyway. Unfortunately the reality isn’t quite as simple, or fair, as that.

It’s always been the case that if your vehicle is stolen or written off, the insurer will pay enough to replace the vehicle with something similar at the time it was written off. In other words, roughly the same in terms of age, condition and mileage.

That’s all very well but it does present a couple of problems:

1. If you own the van outright your insurance payout will mean you’ll have to hunt around for a vehicle of comparable age, mileage and condition (easier said than done!). Either that or fork out extra cash to purchase a new vehicle.

2. If you lease the van or have another finance agreement in place, then the insurance payout may not be enough to settle your lease agreement, particularly in the early stages. In this event there could be a financial shortfall that you’ll have to fork out for before replacing your vehicle.

Adding Insult to Injury


That’s bad enough but to add insult to injury, a recent BBC report has revealed that Complaints to an ombudsman about motor insurance rose by 29% last year - with key gripes including valuations of written-off vehicles.

The ombudsman has accused some insurance companies of valuing by trade price - the amount a dealer would pay - rather than retail price.

David Cresswell, of the Financial Ombudsman Service, said that even though the rules were clear, some insurance companies were not following them.

"We uphold about half of complaints in favour of the consumer. That is usually because the insurer has used the so-called trade price. That is the price that a dealer would pay,"

"That would be hundreds of pounds less than the retail price you would pay on a garage forecourt. This is not really acceptable."

For the average driver this can mean you’re not only having to plug the financial shortfall of your finance agreement or the difference in cost of your payout and a new van. You may also have to pay hundreds of pounds extra than you should because of your insurer undervaluing your van at the time of its theft or write-off.

What’s the Solution?


One piece of extra insurance a driver can take up is a product called GAP insurance. These policies cover the difference between what an owner originally paid for a car, and what it was worth by the time it was damaged or stolen.

Of course, taking out an extra policy means paying out more in insurance premiums but GAP insurance is usually a very cost-effective method of protecting your business against the financial risks highlighted above.

GAP Insurance will cover any shortfall up to a value of £5000 offering you additional peace of mind at minimal cost. It can even be included in the monthly rentals of your lease agreement and is usually offered at a fixed cost for the duration of your lease.

Is it worth taking the risk or paying that little bit extra? Ultimately that decision’s up to you but to find out more about GAP insurance click here.

Why 20% businesses are taking a big financial risk

Posted on - Wednesday, November 02, 2011
Leading UK van leasing company VanLeasingQuotes.com has just released statistics showing that 20% of businesses leasing a vehicle are leaving themselves open to a financial risk.

If a vehicle is stolen or written off during the period of a van leasing, van lease purchase or van contract hire agreement, an insurance company will agree to pay the vehicle's market value at the time of the loss. They will credit their settlement to the businesses account; however this amount may not be enough to settle the lease if the balance on the agreement is higher than the vehicles value at this time. This is especially the case during the early stages of a van lease agreement. In this event there would be a financial shortfall.

Awareness


The study carried out by VanLeasingQuotes.com found that the vast majority of businesses are aware of this risk and have taken the preventative measures to ensure they protect themselves in such an event. 20% of businesses however still opt not to protect themselves against this eventuality. The study found the 2 major reasons for not protecting against the financial risk was because of the perceived low chance of vehicle theft or write off and not wanting to pay to insure the business further against these risks.

The Solution


The way for businesses to protect themselves against any financial shortfall is by taking out a GAP insurance policy. This straightforward and extremely low-cost insurance policy protects a company against up to £5,000 of financial shortfall and costs very little on a monthly basis.

What is GAP Insurance?


GAP Insurance protects a business from any loss if their vehicle is stolen or written-off during its lease period. It will cover any shortfall up to a value of £5000 - offering businesses additional peace of mind at minimal cost.

GAP Insurance provides up to £5000 of additional cover, can be included in monthly rentals, provides a fixed cost for the duration of the lease and has a simple online application process.

VanLeasingQuotes.com Managing Director Debbie Monro stated: “We find most of our customers want to protect themselves against the risk of theft or vehicle write off but we do find there are still some who are willing to take the risk. We’re hopeful that by clearly explaining the benefits and little cost involved in taking out a GAP Insurance policy we can protect even more of our customers in the future”

Click here to find out more about our low-cost GAP Insurance policies